Termini e condizioni del servizio

This website is operated by PetMaison. Throughout the site, the terms “we”, “our” and “ours” refer to PetMaison. PetMaison provides this website, including all information, tools, and services available on it, to the user, subject to full acceptance of the terms, conditions, policies, and notices described here.

By visiting our site and/or making a purchase with us, you engage in our Service and agree to be bound by the following Terms and Conditions of Sale and Use (“Terms”), including any additional terms and policies referenced here or available via links. These Terms apply to all users of the site.

We ask that you read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to comply with these Terms.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform.


Article 1 – Conditions for using the online store

By accepting these Terms, you declare that you are of legal age in your country or province of residence.
You may not use our products for any illegal or unauthorized purposes.
Any violation of these Terms may result in the immediate termination of your access to the Service.


Article 2 – General conditions

We reserve the right to refuse the Service to anyone, for any reason, at any time.
You agree not to reproduce, duplicate, or exploit any part of the Service without our express written authorization.


Article 3 – Accuracy and timeliness of information

We are not responsible if the information available on the site is not accurate, complete, or up to date.


Article 4 – Changes to service and prices

The prices of our products may be changed without prior notice.
We reserve the right to modify or discontinue the Service at any time.


Article 5 – Products or services

Some products or services may be available exclusively online.
We reserve the right to limit sales to any person or region.
We do not guarantee that the quality of products or services will meet your expectations.


Article 6 – Accuracy of billing and account information

We reserve the right to refuse any order.
You agree to provide current, complete, and accurate account and purchase information.


Article 7 – Optional tools

We may provide access to third-party tools that we do not monitor or control.
The use of these tools is entirely at your own risk.


Article 8 – Third-party links

Some content, products, and services may include elements from third parties.
We are not responsible for the content or transactions carried out through third-party sites.


Article 9 – User comments, feedback, and other submissions

You agree that we may use, edit, copy, publish, and distribute any comment submitted.
You are solely responsible for the comments you make and their accuracy.


Article 10 – Personal information

The submission of personal information is subject to our Privacy Policy.


Article 11 – Errors, inaccuracies, and omissions

Occasionally, information on the site may contain errors or omissions.
We reserve the right to correct and update any information at any time.


Article 12 – Prohibited uses

In addition to other prohibitions, it is expressly forbidden to use the site for:
(a) illegal purposes;
(b) violating any regulation;
(c) harassing, abusing, or discriminating;
(d) submitting false information;
(e) uploading viruses;
(f) collecting third-party personal information;
(g) obscene or immoral purposes.


Article 13 – Disclaimer of warranties; limitation of liability

The Service and all products are provided “as is” and “as available”, without any warranty.
PetMaison will not be liable for any direct or indirect losses or damages resulting from the use of the Service.


Article 14 – Indemnification

You agree to indemnify and hold PetMaison harmless from any liability relating to claims arising from the violation of these Terms.


Article 15 – Severability

If any provision is found to be illegal or unenforceable, it will remain enforceable to the maximum extent permitted.


Article 16 – Termination

These Terms remain in effect until terminated by you or by us.


Article 17 – Entire agreement

These Terms constitute the entire agreement between you and PetMaison, superseding any prior agreements.


Article 18 – Governing law

These Terms are governed by the laws of Portugal.


Article 19 – Changes to the terms of use

We reserve the right to update or replace any part of these Terms by posting on the site.


Article 20 – Contact information

Questions regarding these Terms should be sent to: apoio@petmaison.pt